Missed Call Service, A No-cost Solution
Sometimes, you don’t even need to talk. A missed call is a simple way to communicate with your customers at no cost
You can organise quick polls, surveys and customer engaging contests without any cost to the caller. Receive a large number of missed calls concurrently and do not miss out on customer response. Your customers can simply request a callback by giving a missed call. Eliminate tedious tasks of filling out a lengthy information form. Get customer information by asking your customers to give a missed call.
Call analytics dashboard gives insight into the performance and success of the missed call campaign. You can keep track of all the missed calls received over a single dashboard. Create and schedule reports to your and team member’s email ID.
Benefits of Missed Call Solution
Ensure faster quality lead acquisition by receiving prospect details in real-time for engagement.
Broaden brand awareness during promotional periods by launching missed call SMS campaigns.
Seek customer confirmation on specific services, product interests efficiently for opt-ins by avoiding legal hassle for DND numbers.
Combine missed call solution with outbound calling solution processed through targeted messages to customer contact numbers
Gather customer feedback, while also calling them back to share product insights and new launch information.
Integrate missed call solution with any leading CRM software to automatically incorporate customer data.
Build a big brand image with a miss-call number
Companies which promote their brand with a miss call number always have higher chances of being perceived as a professional and reputed business. Missed call service when used for business marketing to share coupons/notifications through text messages, has higher chances of generating good marketing ROI. Miss call numbers have often been used by business entities but currently has been widely adopted by SMBs as well.
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Frequently Asked Questions
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+What are missed call services?Missed call service is a simple way for a customer to contact you without spending a single paise. They can express their interest by simply giving you a missed call. You will have a log of their phone number, which you can use to contact them back, either via an SMS, IVR call or a telephone conversation. Typically, businesses use this in promotional campaigns, opt-in or opt-out services, community support initiatives etc.
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+Why do I need missed call services for my company?It is the easiest, simplest, cheapest and most convenient way for a customer to contact you. In India, people have long been used to giving someone a missed call as a way to elicit a callback. With a missed call service, you remove all obstacles the customer might have in contacting you. You also build an opt-in database of customers and prospects you can contact later if needed.
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+How will my business benefit from this service?The most significant benefit is in encouraging your customers to contact you for free. Whether they need to claim an offer, redeem a coupon or request a callback, missed call service will eliminate all barriers to reaching you. This will: Increase engagement: More customers will contact you for a wide range of reasons. They will feel more comfortable seeking help. Reduce costs: Unlike a traditional contact centre, you don’t need to have agents available at all times. Customers can give missed calls when they need to, and you can call them back during working hours.
